Shipping Policy

Free GROUND Shipping

TekNinja offers free shipping on orders over ₹ 1000 (pre-tax) in India. P.O Box addresses do not qualify for the free shipping offer. Heavyweight shipping charges may apply to heavy or bulky items. To determine your shipping charges, simply add items to your cart and enter your zip code. If you have met the free shipping order minimum, the 'Ground' rate OR 'Super Saver' rate will display as 'Free'. Custom etch products take up to 7 days to process and ship - as a result, these products are excluded from any Free Shipping offers. If you have items in your cart that are heavy or bulky, heavyweight shipping charges will be added and displayed. If you qualify for free shipping with multiple items in your cart, but one or more of them is heavy or bulky, heavyweight charges will only be added for those items only. All normal weight, non-bulky items will still receive free shipping.

Shipping Cut-Off Time

Orders for in-stock items received by 4pm IST (Mon - Fri) are shipped the same business day
Orders received after this time ship the following business day

Back-Ordered Items

Your credit card will not be billed for back-ordered items until they ship
If you choose, you may opt on the checkout page to have your entire order sent in one shipment when all purchased products become available

Back-Ordered items ship out with our Super Saver Shipping option

Direct Ship and Special-Order Items

Special-order items are not stocked in our warehouse
These items may not qualify for free shipping

Product generally ships 7-30 business days after order is placed

Orders may not be cancelled after placement

Direct Ship items are not eligible for return.

If the product is defective, requires an exchange or falls under warranty TekNinja will direct you to the manufacturer for further information.
TekNinja does not in any way imply that the manufacturer will provide a refund, exchange or warranty claim.